Fathom: security & AI-training scorecard
fathom.ai ↗ · AI notetaker · Last checked Oct 16, 2026
Does Fathom train AI on customer data?
Opt-out“Based on how you configure your account settings, we may use and create de-identified data generated from Meeting Content Information to improve our Service by training, improving, and customizing our in-house artificial intelligence models. You can opt out from this use of your data in your account settings.”
SOC 2
Independent audit of security controls. Type II covers operating effectiveness over a period.
Type II
“SOC 2 Type II”
ISO/IEC 27001
Certified information security management system.
No
“We don’t have ISO27001, but we do have SOC2, which is similar!”
HIPAA / BAA
Whether the vendor will sign a Business Associate Agreement for PHI.
HIPAA compliance claimed; BAA not confirmed
“Fathom is HIPAA, SOC2 Type II, and GDPR-compliant”
GDPR DPA
Data Processing Agreement/Addendum for personal data.
DPA available
“we are GDPR compliant and are happy to sign a DPA”
Trains AI on customer data
Whether the vendor says it uses customer data to train AI models.
Opt-out
“Based on how you configure your account settings, we may use and create de-identified data generated from Meeting Content Information to improve our Service by training, improving, and customizing our in-house artificial intelligence models. You can opt out from this use of your data in your account settings.”
Data retention
What the vendor publishes about how long customer data is kept.
On account deletion: data removed, backups purged after 7 more days
“When you delete your account, all recording data and metadata are removed. After an additional 7 days, all data is also removed from our backups.”
Subprocessor list
Where the vendor lists third parties that process customer data.
All sources checked (4)
Fetched on Oct 16, 2026. Vendor pages can change after this date.
Is this wrong? / Claim this listing
Vendors and readers can send evidence links. Nothing is published without a source.
Informational only, not legal advice or an audit. Summaries reflect Fathom's published pages as of Oct 16, 2026; verify with the vendor. Methodology & disclaimer.