HubSpot Breeze (HubSpot AI): security & AI-training scorecard
hubspot.com ↗ · CRM AI · Last checked Oct 16, 2026
Does HubSpot Breeze (HubSpot AI) train AI on customer data?
Opt-out“HubSpot may use customer data, as defined in the HubSpot Customer Terms of Service, to train and improve HubSpot’s own AI models. Super Admins can opt out of AI model training at any time by configuring the AI model training option in your AI settings.”
SOC 2
Independent audit of security controls. Type II covers operating effectiveness over a period.
Type II
“HubSpot also has a confidential SOC 2 Type 2 report”
ISO/IEC 27001
Certified information security management system.
Not verified from vendor-owned sources
Note: Security page cites ISO 27001 only for HubSpot's cloud infrastructure providers.
No vendor source found as of check date.
HIPAA / BAA
Whether the vendor will sign a Business Associate Agreement for PHI.
Not verified from vendor-owned sources
Note: No HIPAA/BAA statement found in fetched sources.
No vendor source found as of check date.
GDPR DPA
Data Processing Agreement/Addendum for personal data.
DPA published
Trains AI on customer data
Whether the vendor says it uses customer data to train AI models.
Opt-out
“HubSpot may use customer data, as defined in the HubSpot Customer Terms of Service, to train and improve HubSpot’s own AI models. Super Admins can opt out of AI model training at any time by configuring the AI model training option in your AI settings.”
Data retention
What the vendor publishes about how long customer data is kept.
Not verified from vendor-owned sources
Note: Not located in fetched sources.
No vendor source found as of check date.
Subprocessor list
Where the vendor lists third parties that process customer data.
Trust center
The vendor's security/trust portal.
Note: Page title 'HubSpot Trust Center' verified.
All sources checked (5)
Fetched on Oct 16, 2026. Vendor pages can change after this date.
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Vendors and readers can send evidence links. Nothing is published without a source.
Informational only, not legal advice or an audit. Summaries reflect HubSpot Breeze (HubSpot AI)'s published pages as of Oct 16, 2026; verify with the vendor. Methodology & disclaimer.