Nooks: security & AI-training scorecard
nooks.ai ↗ · AI dialer · Last checked Oct 17, 2026
Does Nooks train AI on customer data?
Opt-out“Users are able to opt out of the use of their call recordings for model training by emailing privacy@nooks.in. By opting out, Users may lose access to certain functionality of our Services.”
Note: Privacy policy lists 'Customer call recordings and meta-data for Nooks’ proprietary Artificial Intelligence (AI) Model training'. Third-party LLMs are described as inference-only.
SOC 2
Independent audit of security controls. Type II covers operating effectiveness over a period.
Type II
“SOC 2 Type 2”
ISO/IEC 27001
Certified information security management system.
Yes
“ISO/IEC 27001:2022”
HIPAA / BAA
Whether the vendor will sign a Business Associate Agreement for PHI.
Not verified from vendor-owned sources
Note: No HIPAA/BAA statement found in fetched sources.
No vendor source found as of check date.
GDPR DPA
Data Processing Agreement/Addendum for personal data.
DPA referenced (customer DPAs)
“separate from subprocessor arrangements governed by our Customers' Data Processing Agreements”
Trains AI on customer data
Whether the vendor says it uses customer data to train AI models.
Opt-out
“Users are able to opt out of the use of their call recordings for model training by emailing privacy@nooks.in. By opting out, Users may lose access to certain functionality of our Services.”
Note: Privacy policy lists 'Customer call recordings and meta-data for Nooks’ proprietary Artificial Intelligence (AI) Model training'. Third-party LLMs are described as inference-only.
Data retention
What the vendor publishes about how long customer data is kept.
As long as necessary; cached Gmail/Calendar data deleted within 7 days of disconnect
“We will only keep your personal information for as long as it is necessary to provide our Services”
Subprocessor list
Where the vendor lists third parties that process customer data.
Not verified from vendor-owned sources
Note: Not located in fetched sources.
No vendor source found as of check date.
Trust center
The vendor's security/trust portal.
Note: SafeBase portal; read via WebFetch.
All sources checked (2)
Fetched on Oct 17, 2026. Vendor pages can change after this date.
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Vendors and readers can send evidence links. Nothing is published without a source.
Informational only, not legal advice or an audit. Summaries reflect Nooks's published pages as of Oct 17, 2026; verify with the vendor. Methodology & disclaimer.