GTM Trust Index

Orum: security & AI-training scorecard

orum.com ↗ · AI dialer · Last checked Oct 17, 2026

Does Orum train AI on customer data?

Unknown

No vendor statement found as of the check date.

Note: Only a Google Workspace API limited-use statement found; no general customer-data training statement.

No vendor source found as of check date.

SOC 2

Independent audit of security controls. Type II covers operating effectiveness over a period.

Confirmed

Type II

“SOC 2 Type II”

ISO/IEC 27001

Certified information security management system.

Confirmed

Yes

“ISO-27001:2022”

HIPAA / BAA

Whether the vendor will sign a Business Associate Agreement for PHI.

Unknown

Not verified from vendor-owned sources

Note: No HIPAA/BAA statement found in fetched sources.

No vendor source found as of check date.

GDPR DPA

Data Processing Agreement/Addendum for personal data.

Confirmed

DPA published

“Review the terms that govern the processing of personal data on your behalf, in accordance with privacy regulations.”

Trains AI on customer data

Whether the vendor says it uses customer data to train AI models.

Unknown

Not verified from vendor-owned sources

Note: Only a Google Workspace API limited-use statement found; no general customer-data training statement.

No vendor source found as of check date.

Data retention

What the vendor publishes about how long customer data is kept.

Unknown

Not verified from vendor-owned sources

Note: DPA security measures mention retention limits but publish no period.

No vendor source found as of check date.

Subprocessor list

Where the vendor lists third parties that process customer data.

Unknown

Not verified from vendor-owned sources

Note: Trust center lists a gated subprocessor notice policy; list not located.

No vendor source found as of check date.

Trust center

The vendor's security/trust portal.

trust.orum.com ↗

Note: SecurityPal customer assurance profile.

All sources checked (3)

Fetched on Oct 17, 2026. Vendor pages can change after this date.

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Informational only, not legal advice or an audit. Summaries reflect Orum's published pages as of Oct 17, 2026; verify with the vendor. Methodology & disclaimer.