GTM Trust Index

Smartlead: security & AI-training scorecard

smartlead.ai ↗ · Outbound email · Last checked Oct 17, 2026

Does Smartlead train AI on customer data?

Unknown

No vendor statement found as of the check date.

Note: No statement on AI model training found in DPA, privacy policy or terms.

No vendor source found as of check date.

SOC 2

Independent audit of security controls. Type II covers operating effectiveness over a period.

Unknown

Not verified from vendor-owned sources

Note: No SOC 2 statement in DPA, privacy policy or terms; /security returns 404 and trust.smartlead.ai did not resolve.

No vendor source found as of check date.

ISO/IEC 27001

Certified information security management system.

Unknown

Not verified from vendor-owned sources

Note: No statement found in fetched sources.

No vendor source found as of check date.

HIPAA / BAA

Whether the vendor will sign a Business Associate Agreement for PHI.

Unknown

Not verified from vendor-owned sources

Note: No HIPAA/BAA statement found in fetched sources.

No vendor source found as of check date.

GDPR DPA

Data Processing Agreement/Addendum for personal data.

Confirmed

DPA published (incorporated into Terms)

“This Agreement incorporates the Data Processing Addendum, and by accepting this Agreement and using the Service, you are taken to have accepted the Data Processing Addendum, even if you have not signed the Data Processing Addendum.”

Trains AI on customer data

Whether the vendor says it uses customer data to train AI models.

Unknown

Not verified from vendor-owned sources

Note: No statement on AI model training found in DPA, privacy policy or terms.

No vendor source found as of check date.

Data retention

What the vendor publishes about how long customer data is kept.

Published

Personal data deleted within 90 days of deactivation (backups and legal holds excepted)

“Upon deactivation of the Service, all Personal Data shall be deleted within 90 days subject to full User payment of any outstanding invoices”

Subprocessor list

Where the vendor lists third parties that process customer data.

Unknown

Not verified from vendor-owned sources

Note: Not located in fetched sources.

No vendor source found as of check date.

Trust center

The vendor's security/trust portal.

Unknown

Not verified from vendor-owned sources

Note: No trust center found; trust.smartlead.ai did not resolve.

No vendor source found as of check date.

All sources checked (2)

Fetched on Oct 17, 2026. Vendor pages can change after this date.

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Informational only, not legal advice or an audit. Summaries reflect Smartlead's published pages as of Oct 17, 2026; verify with the vendor. Methodology & disclaimer.